“Downtime is huge. We don’t have the luxury of extra equipment, so if one unit is down, that’s a big deal. Crown’s full service maintenance has saved us tens of thousands of dollars over the years.”
– Mike Wentland, Vice President of Operations
Service differs significantly from one lift truck service provider to another and an initial low labor rate doesn’t mean lowest cost of ownership over time—it’s the labor frequency of consumption and the support behind the system that truly counts. You need a system of performance that is deliberate and efficient and offers the lowest overall cost. We call it the Crown Integrity Service System. It’s built on a system of performance.
Crown assures excellent forklift maintenance service for each of our customers, with the most extensive factory support in the industry. This allows us to diligently and routinely monitor our performance to ensure you receive the best service and the best parts in a timely manner. We understand that downtime costs your company money so we work hard to ensure a fast response time and excellent first time fix rate.